Terms of Service

These Terms of Service govern your use of the ADIONI website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms.

1. Online Store Terms

You must be legally capable of entering into a binding agreement to use this website and purchase products. You may not use our products or services for any unlawful or unauthorised purpose, and you must not violate any applicable laws when using the website.

2. General Conditions

We reserve the right to refuse service to anyone where permitted by law. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the website or service without our express written permission.

3. Accuracy of Information

We aim to keep product information, pricing, availability and other website content accurate and current. However, information may occasionally contain errors or omissions. We may correct errors, update information or cancel an order where necessary, subject to applicable law.

4. Products and Availability

Some products may be available exclusively online and may have limited quantities. Product colours and appearance can vary slightly depending on screen settings and photography. We reserve the right to limit quantities, discontinue products or change product details where appropriate.

5. Prices and Payment

Prices may change without notice. The price displayed at checkout, together with any applicable shipping charges, taxes or duties, is the amount applicable to your order unless an obvious pricing error has occurred. You agree to provide current, complete and accurate billing and account information for purchases.

6. Orders

Placing an order does not guarantee acceptance. We may refuse or cancel an order where permitted by law, including in cases of suspected fraud, pricing or stock errors, or payment problems. If payment has already been taken for a cancelled order, the appropriate refund will be issued.

7. Shipping and Delivery

Estimated processing and delivery times are provided for guidance and may vary depending on destination, courier services, customs and other circumstances outside our reasonable control. Please review our Shipping & Delivery page for current information.

8. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy. Nothing in these Terms limits any statutory rights you may have.

9. Third-Party Services and Links

Our website may include links to or integrations with third-party services. We are not responsible for third-party websites, content, products or services. Your use of third-party services may be subject to their own terms and privacy policies.

10. Intellectual Property

The ADIONI name, website content, graphics, logos, product presentation and other original materials are protected by applicable intellectual property laws. You may not use our intellectual property without permission except as allowed by law.

11. User Comments and Submissions

If you submit feedback, reviews, ideas or other content, you confirm that your submission does not infringe the rights of others and does not contain unlawful, abusive or malicious material. We may moderate or remove content where appropriate.

12. Personal Information

Your submission and use of personal information through the website is governed by our Privacy Policy.

13. Prohibited Uses

You must not use the website to engage in unlawful activity, infringe intellectual property rights, transmit malicious code, collect personal information unlawfully, interfere with website security or functionality, or attempt unauthorised access to our systems.

14. Disclaimer and Limitation of Liability

We do not guarantee that the website will always be uninterrupted, secure or error-free. To the maximum extent permitted by applicable law, ADIONI and its directors, officers, employees, affiliates, agents, contractors, service providers and licensors will not be liable for indirect, incidental, special or consequential losses arising from use of the website or products. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless ADIONI and its affiliates, officers, directors, employees, agents, contractors, licensors and service providers from claims arising from your material breach of these Terms or violation of applicable law or third-party rights.

16. Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in effect.

17. Termination

These Terms remain effective unless terminated by you or us. We may suspend or terminate access to the website where you materially breach these Terms or misuse the service, subject to applicable law.

18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping & Delivery information and Return & Refund Policy, constitute the agreement between you and ADIONI concerning your use of the website and purchases from us.

19. Changes to These Terms

We may update these Terms from time to time. The current version will be posted on this page. Continued use of the website after changes take effect constitutes acceptance of the updated Terms to the extent permitted by law.

20. Governing Law

These Terms are governed by the laws applicable to our business and your transaction, including any mandatory consumer protections that apply to you.

21. Contact Information

Questions about these Terms of Service can be sent to support@adioni.com.