Adioni – Frequently Asked Questions (FAQs)
1. What makes Adioni accessories unique?
Our accessories are handcrafted using premium materials like genuine leather, Italian suede, and Alcantara. Each product is designed to be MagSafe-compatible, durable, and elegantly functional.
2. Are your products MagSafe compatible?
Yes, all of our iPhone cases and wallet accessories are MagSafe-compatible, allowing seamless attachment to your devices and MagSafe chargers.
3. Which devices do you support?
We offer accessories for a wide range of Apple devices, including iPhone 12–15 series, AirPods, Apple Watch, and AirTags. Product pages clearly list compatible models.
4. Do your leather cases protect the phone against drops?
Yes, our cases are designed with both style and protection in mind. They feature soft microfiber linings and shock-absorbing edges to safeguard your device from everyday bumps and drops.
5. Do you ship internationally?
Absolutely! We ship worldwide. Shipping times vary by location, and international customers may be responsible for duties or customs fees.
6. How long does shipping take?
Standard shipping takes 7–14 business days, while express shipping delivers in 3–7 business days. Processing time is typically 1–3 days before dispatch.
7. Can I return a product if I’m not satisfied?
Yes, we offer a 14-day return window from the delivery date. Items must be unused and in original packaging. Please visit our Return & Refund Policy page for full details.
8. How do I track my order?
Once your order ships, you’ll receive an email with tracking information. You can also track your order on our website using your order number and email address.
9. Are the materials real leather?
Yes, we only use genuine cowhide, calfskin, Italian suede, and Alcantara in our products. Each accessory is crafted to age beautifully with time.
10. How can I contact customer service?
You can reach us via email at info@adioni.com or through our Contact Us page. Our team typically responds within 24 hours on business days.